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Let me say, I'm surprised too see someone left a one star review. With that being said - yesterday upon learning my personal insurance broker dropped the ball - I've reached out to this broker yesterday who literally provided me a fine arts quote (I had my schedule immediately email right over to Sarah) within less than 5 minutes. Which after I provide Photos for her - we can then bind coverage. Because I was so impressed with this quick turn around, I proceed to then send her our HO policy & wind mitigation report (this insurance had been with the same broker for 5 years loss free) within 2 hours I had a complete proposal AND shockingly, saved us $600 a year in premium! Needless to say, we are getting necessary info to bind coverage with this broker (currently valued loss runs, sign application etc)
I'm retired from the commercial insurance industry- it's a heavy customer service based industry which I discussed with Sarah - based on my recent experience with my current retail broker (this wasn't a first occurrence in lack of communication and I've previously addressed this with the OWNER of my current agency). So this change in broker isn't my first incident with a broker we e been insured with for 5 years)
SIDE NOTE - TRIED LEAVING THIS EXCACT REVIEW ON YELP BUT THEY WOULDN’T POST THE REVIEW - NOT CLEAR WHATS GOING ON WITH YELP
Stephanie Montano 2/23/2020
What a great experience my company and I have received from My Florida Insurance. Amanda was very attentive, paid attention to detail, and went above and beyond, got me everything I needed and saved me money! Highly Recommended! Great Job Amanda and her team!
Primo Detailing Studio 2/18/2020
It was a pleasure working with Sarah as my husband and I purchased homeowners insurance for our home in Naples. She provided very prompt, courteous, and knowledgeable responses each time I contacted her with a question. My husband and I are new to owning property in Naples, so it was especially important and appreciated to have someone like her in our corner. It is very evident that she strives to meet her clients’ needs in a professional and caring way. We highly recommend myfloridainsurance and Sarah Fenn for your insurance needs.
Marcie Funk 2/05/2020
Adrienne has been very responsive and helpful in my search for homeowners, car insurance , and renters insurance. She answered all of my questions promptly and quickly. Very professional! I would highly recommend My Florida Insurance . Great job!!
Mauricio Pineda 1/29/2020
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